Bill Patry and I are continuing our debate on his
new blog. We tackle such issues as whether the customer is always right (I take the
ever-popular "no" side), and
whether there is an appropriate place for DRM. Please go to
Bill's blog to read the whole thing.
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Comments here are moderated. I appreciate substantive comments, whether or not they agree with what I've written. Stay on topic, and be civil. Comments that contain name-calling, personal attacks, or the like will be rejected. If you want to rant about how evil the RIAA and MPAA are, and how entertainment companies' employees and attorneys are bad people, there are plenty of other places for you to go.