Monday, August 17, 2009

Continuing my dialogue with Bill Patry: Is the customer always right?

Bill Patry and I are continuing our debate on his new blog. We tackle such issues as whether the customer is always right (I take the ever-popular "no" side), and whether there is an appropriate place for DRM. Please go to Bill's blog to read the whole thing.

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Comments here are moderated. I appreciate substantive comments, whether or not they agree with what I've written. Stay on topic, and be civil. Comments that contain name-calling, personal attacks, or the like will be rejected. If you want to rant about how evil the RIAA and MPAA are, and how entertainment companies' employees and attorneys are bad people, there are plenty of other places for you to go.